HSBC: New to U.S. Services Program

New to U.S. Services Program—A wide range of relocation benefits to help you settle into your new life. Complimentary, for 12 months.

Relocation Made Easier
Moving to a new country can be exciting, but it's not easy. Our range of relocation benefits include a free 30-day SIM card, local advice on how to register for vital services, and discounted services.

Here's what you get, complimentary for 12 months: 1.) 2.)
Free 30-day SIM card 3.)

Hit the ground running when you first arrive in the U.S., with a free 30-day SIM card for your mobile phone. 

• 15GB data plan
• Unlimited text messages worldwide
• Choice of eSIM or physical SIM, with free shipping

Help and Advice
Find out how to register for education, healthcare and other vital services.
 

• Education and childcare options
• Medical services
• Visa application
• Home set-up professionals

Discounts and Upgrades
Get discounts and upgrades on an array of services, retail and leisure activities.
 

• Gift delivery to your loved ones back home
• Spa services to relax in your home
• Travel and car rentals
• Airport services, including lounge access, meet & greet and parking
• Education, including discounted language classes and private tutoring
• Vacation, wellness and leisure discounts
• Shopping and fashion discounts, including discounted flower delivery
• Room upgrades and access to VIP amenities in luxury hotels and resorts
• VIP dining at partner restaurants
• Private golf club access

Register for New to U.S. Services
Already an HSBC customer?

You'll need an access code, provided at account opening, to register for this service, as well as an HSBC bank account. You can register online or download the New to U.S. Services mobile app. 4.)


Additional information:
For clients located outside of the U.S. - Our products and services are not specifically directed at individuals located in the European Union. Our U.S. representatives, as well as our public website, us.hsbc.comus.hsbc.com This link will open in a new window, provide products and services governed by U.S. laws and regulations. Our products and services, as well as their specific terms and conditions, are subject to change and may not be available in all territories or to all customers. If your product requires a contract, application, disclosure, or other document to be signed, such document(s) will be deemed executed in the U.S. and only acted upon after you have signed them and they have been received by HSBC in the U.S. If you are not located in the U.S., the laws and regulations of your country of residence could affect the offering, negotiation, discussion, provision, and/or use of HSBC U.S. products and services.If you are not a U.S. resident, please read the specific cross-border product and service disclaimers, which are available on the Cross Border Disclosure page of our public website available at www.us.hsbc.com/crossborderwww.us.hsbc.com/crossborder This link will open in a new window. 

1. Service available for customers who are new to HSBC U.S. and open a new HSBC U.S. Premier checking account from January 31, 2023 through February 28, 2025. To be eligible for the New to U.S. Services Program, applicants must have arrived in the U.S. from January 31, 2023 through and including February 28, 2025. Eligible customers must activate their service membership using the instructions in the terms of service within 12 months of account opening. Approved customers will receive 12-month complimentary access to New to U.S. Services, beginning from the date of activation. The activation codes are for the personal use of eligible customers only and may not be shared. Additional restrictions may apply. Click here for full terms.

2. HSBC New to U.S. Services
New to U.S. Services are lifestyle services delivered to approved customers by Aspire Lifestyles and its affiliates (“Supplier”). The Supplier is subject to change at any time without notice. The New to U.S. Services are subject to limited availability, and to the terms, conditions and restrictions imposed by Supplier. HSBC Bank is not responsible for the delivery of, or for any failure to deliver, the New to U.S. Services. Calls to the Supplier are charged at a local rate. Charges for the products or services provided will be notified at the time of booking by Supplier and subject to terms, conditions and restrictions imposed by Supplier. HSBC Bank and its respective parents, subsidiaries and affiliates are not responsible for any of the above listed charges. Calls may be recorded at Supplier’s discretion. HSBC Bank, and its respective parents, subsidiaries and affiliates are not liable or responsible for these recordings. Supplier may retain your contact or other personal information for you to access the New to U.S. Services. Supplier is solely responsible for the protection of your personal information. HSBC Bank, and its respective parents, subsidiaries and affiliates make no guarantees, warranties or representations of any kind, expressed or implied, with respect to such services and/ or items, and shall not be liable for any loss, expense, accident or inconvenience that may arise in connection with the use of such services and/or items, or as a result of any defect in or failure of such services and/or items. These offers, products, and services are not exchangeable, refundable, or redeemable for cash or credit under any circumstances and are not replaceable in the event of loss, destruction after issuance or expired (if applicable). All promotional offers, products and services offered by HSBC are subject to updates, modifications and/or termination by HSBC.

3. 30-day SIM card
Supplier will provide and deliver applicable 30-day SIM Card (physical or eSIM) to approved customers. Supplier and wireless carrier subject to change at any time without notice. Subject to limited availability, and to the terms, conditions and restrictions imposed by Supplier. HSBC Bank, and its respective parents, subsidiaries and affiliates are not responsible for the delivery of, or for any failure to deliver, the SIM Card. First 30 days’ cost of the SIM Card, calculated and applied solely by Supplier, will be covered by HSBC Bank; thereafter, Supplier may provide special pricing should customer continue with the same SIM Card. SIM card is for use in the U.S. only. Requires 4G and above compatible handset. Plan – 15 GB data + unlimited text messages worldwide + unlimited domestic calls. Additional data rate charges from Supplier may apply pursuant to your agreement with Supplier. HSBC Bank, and its respective parents, subsidiaries and affiliates are not responsible for these charges. Card is valid for 30 days from time of activation as calculated by Supplier; at Supplier’s discretion, SIM Card can be extended for 30-day increments within 5 days of each expiration date of SIM Card and becomes non-renewable at 30 days past expiration. Automatic 30-day increment renewal may be available through Supplier. HSBC Bank, and its respective parents, subsidiaries and affiliates make no guarantees, warranties or representations of any kind, expressed or implied, with respect to such services and/ or items, and shall not be liable for any loss, expense, accident or inconvenience that may arise in connection with the use of such services and/or items, or as a result of any defect in or failure of such services and/or items. These offers, products, and services are not exchangeable, refundable, or redeemable for cash or credit under any circumstances and are not replaceable in the event of loss, destruction after issuance or expired (if applicable). All promotional offers, products and services offered by HSBC are subject to updates, modifications and/or termination by HSBC.

4. By clicking this link, you will be taken to a non-HSBC website containing information about moving to the United States. While HSBC is pleased to offer this link for educational purposes, HSBC does not guarantee, warrant or recommend the opinion or advice or the products and/or services contained on any non-HSBC website. The existence of any such links shall not constitute a warranty or an endorsement by HSBC of such website, the contents of the websites or the operators of the websites. You access them entirely at your own risk.